Sam discovers that the only way to learn about Jill is to get transferred to Information Retrieval, where he can access her classified records.He had previously turned down a promotion arranged by his mother, Ida, who is obsessed with the rejuvenating plastic surgery of cosmetic surgeon Dr. Sam retracts his refusal by speaking with Deputy Minister Mr. Obtaining Jill's records, Sam tracks her down before she can be arrested, then falsifies the records to fake her death, allowing her to escape pursuit.Jack Mathews, a film critic and the author of The Battle of Brazil (1987), described the film as "satirizing the bureaucratic, largely dysfunctional industrial world that had been driving Gilliam crazy all his life".
Sam and Tuttle flee together, but Tuttle disappears amid a mass of scraps of paperwork from the destroyed building.
Sam stumbles into the funeral for Ida's friend, who died following excessive cosmetic surgery; finding Ida resembling Jill and being fawned over by young men, Sam falls into the open casket and through a black void.
He lands in a street from his daydreams, and attempts to escape police and monsters by climbing a pile of flex-ducts.
Opening a door, he passes through it and is surprised to find himself in a trailer driven by Jill. However, this "happy ending" is a delusion: he is still strapped to the chair.
In 2017 a poll of 150 actors, directors, writers, producers and critics for Time Out magazine saw it ranked the 24th best British film ever.
Sam Lowry is a low-level government employee who frequently daydreams of saving a damsel in distress.
During this time, Sam comes in contact with Tuttle, who once worked for Central Services but left due to his dislike of the tedious and repetitive paperwork.
Tuttle helps Sam deal with two Central Services workers, Spoor and Dowser, who return to demolish Sam's ducts and seize his apartment under the guise of fixing the air conditioning.
In 2013, Gilliam also called Brazil the first instalment of a dystopian satire trilogy it forms with 1995's 12 Monkeys and 2013's The Zero Theorem—but is written from a contemporary perspective rather than looking to the future as Orwell did.