Matches of the Day are chosen by our team of matchmakers.Our matchmakers focus on the active users (last online maximum 48 hours ago) and use all available profile information from each user to provide the best matches possible. However, sometimes no one is available near your location or no one is active on a particular day.
Once you have agreed on a profile that fits your taste, the PM will write an introduction for you and open a conversation between you and your special person, which is the end of the matchmaker’s mission.
If you get this message, it means that you already have an account on Once associated to another email or Facebook account.
You may notice that your Match Quality drops occasionally, this happens when you pass up on one of your daily proposed matches, thus letting us know that we can still get to know your preferences better.
Profiles are rated one to five stars, one being the lowest, with five you tell our Matchmakers you would like to match such profiles. ’, you can report an offensive or suspected false profile.
With this premium function, you can chat with a human matchmaker, trained and certified by Once.
It is a real-time interaction providing you with advice and suggestions about potential matches.Personal Matchmakers will handpick profiles according to your suggestions and advise you how to break the ice and start the conversation.They will support and guide you all the way through your journey to finding a profile you really like.You will receive your first match(es) at your first noon, but our moderators must first validate your profile information and photos.Though it is usually done rapidly, it may take up to 12 hours.If you and your daily match like each other’s profiles, a free chat screen will open.