It is also important to note that our optional identity verification service, which is powered by our partner Rely ID®, is not a background check.
We rely on the honesty of our members when filling out our e Harmony Relationship Questionnaire to supply us with their correct date of birth, marital status, city and state of residence, occupation, educational background and other information.
If you're talking to someone online or by phone and they say things that raise your suspicions, consider ending the conversation.
If you find anything that doesn't seem to add up, follow your intuition and stop communicating with that person.
We understand that a match may share a URL link to a favorite website or article as part of the get-to-know-you communication process.
These links are typically sent as attempts to 'phish' for log-in information from users in order to compromise user accounts.
You should report any such phishing attempts to e Harmony immediately.
However, as a general practice, you should always use good judgment and be cautious when deciding to click on any URL links.
In particular, be aware of links that lead to web pages which look similar or identical to the e Harmony homepage, including its log-in fields.Relying solely on screening can provide a false sense of security, so we strongly recommend that you follow the rest of the Safety Tips regardless of any screenings that we may perform.When it comes to your personal safety, you are in ultimate control.Regardless of the connection you feel with any of your matches, we encourage you to do your own research before meeting in person.This can include typing your match's name into a search engine, contacting your state or local municipalities to obtain public information, or using a paid service to obtain a full background report. Pay attention to the details someone shares with you.Also, be aware of these common red flags when you’re getting to know someone new.