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It would be too time consuming for you to video chat with users for a $3 sell and you would end up loosing money.
Your competitive advantage in that case is your price and by offering a discounted price you make it easier for customers to choose.
A first meeting with future clients through video chat can do wonders for your business.
NO if you are just looking for a cheap and quick way to deal with customers issues. If you don’t need to spend too much time with customers (some businesses don’t connect with customers that much) consider investing in an automated system or use a simple email address.
But don’t make it mandatory for them to turn on their camera.
An even better practice would be to state from the beginning that you can’t see them.Don’t hesitate to check out our pricing plans to get an ideas of the kind of money you’d have to invest (I’m sure it’s not as much as you’d think) Video helps with customer engagement and can easily turn them into loyal customers.However you have to ask yourself if video will benefit them in any way.If you are selling 0 000 cars, you will have no problem spending time video chatting with clients as 1 transaction will bring more than enough money to cover the costs.We made a brief summary of the explanations about on the graph bellow: Note that the 0 price is the average value customers will consider expensive, no matter what the product is.In that case your customers will need to make sure they are making the right decision, but also make sure they can count on you if they have a problem.