Likewise, physicians and prescribers more frequently exhibited strong verbal abuse and threatening body language than other healthcare providers.
Physicians clearly intimidate, but it's not just physicians.
According to respondents, physicians and other prescribers engaged in intimidating behaviors more frequently than other healthcare providers (e.g., pharmacists, nurses, supervisors).
It will certainly play a part when Pep Guardiola's side attempt to qualify for the Champions League knockout stage with either a win or draw in Group F on Wednesday night.
Napoli coach Maurizio Sarri says he wants to 'see fear on City's faces' when they walk out of the tunnel, and Brazilian midfielder Fernandinho has likened it to playing a game at home in South America.'Most of our young players don't know how it is, especially when you have to go away to Argentina, Uruguay and Chile,' he said.
Given the volatile atmosphere awaiting Manchester City in the cavernous Stadio San Paolo, it is perhaps no surprise to discover that Napoli's intimidating home ground is built on volcanic rock in an area known here as Campi Flegrei.
The 60,000-capacity venue is the third biggest in Italian football after Milan's San Siro and the Stadio Olimpico in Rome, but arguably the most hostile.
'It's going to be a huge game and the atmosphere will be amazing.'On the pitch we need to be calm. They try to do everything to disturb you, but I hope our team can be 100 per cent focussed and it doesn't make any difference.'Napoli's home has served them well in recent times.
They have not lost in Serie A here since February, surging to the top of the table on the back of 10 wins and one draw from their opening 11 games.
Recommendations to address this longstanding problem will be presented in Part II of our report, in the March 25, 2004, edition of the newsletter.
Healthcare providers feel the sting of intimidating behaviors.
For example, respondents reported that physicians/prescribers often used condescending language, were reluctant to answer questions or return phone calls, and were impatient with questions at least twice as often as other healthcare providers.