And for many companies worldwide, mobile live chat solution from Bold360 is the answer.
Powered by Log Me In, Bold360 delivers market-leading website chat solutions to simplify the task of building better customer engagement.
With mobile live chat from Bold360, you can: A live chat implementation can simultaneously help your business cut support costs and boost online conversions.
Simply type in the web app’s address, log in and start chatting!
The intuitive interface of our web application makes it viable to handle several customers while attending other duties.
There is a good chance you want to do some testing with Snap Engage before you make your Live Chat public, that is: before you go live with Live Chat.
Here’s a quick guide to help you slip Snap Engage into your site like a little chat ninja, without alerting your visitors to its presence. READ FULL ARTICLE Chat transcripts (also known as chat logs) are a powerful tool which, if analyzed correctly, can help your chat agents be more efficient.
Using just a web browser, you can start chatting with visitors and convert them into customers.
Thanks to our cloud-based structure, you don’t have to install anything.
These ten questions will help you to find the right product for your business.
This report explores consumers' growing dissatisfaction with their digital experiences and reveals contact center investments to help achieve your business goals and win the hearts and minds of today's connected customers.
This in turn provides a better visitor experience, which is why we do what we do!
From an agent’s perspective, they can be helpful as a point of reference for previous chats …
Bold360’s live chat app provides a robust set of tools – including mobile live chat – enabling customers to easily seek help from a live agent as they navigate the purchase process.